Archive for February, 2013

Content Marketing; the big gun in your Digital Marketing Arsenal!

Posted by Chuck Bankoff On February - 21 - 2013

content marketing KWW

Year 2012 saw an increased focus on content marketing. There was a marked rise in the number of small and medium businesses adopting integrated content marketing strategies to engage with customers and prospects. We also saw increased adoption of trends such as responsive Web design, geo-tagging, targeted content distribution, propensity for visual content, and emergence of integrated content marketing tools and techniques.

In 2013, we are likely to see these trends gain traction. The increase in the number of customer touch-points has introduced several new complexities for marketers. Content strategies will need to accommodate the multi-device ecosystem that consumers are using to access content. Irrespective of the device used, marketers need to develop content structures that enable optimal viewing experience to content consumers. HTML5 is still a year away from its official launch. In the meanwhile, website design needs to be more responsive to the viewer’s screen size.

Stay Updated on Content Marketing

  • The increasing demand for audio-visual content and the easy availability of devices that enable anytime access to video content will make it necessary to invest in this content format.
  • The increasing popularity of Pinterest among consumers is an opportunity to repurpose your existing as well as new content as a visual medium.
  • Look at ways to utilize Instagram and make your consumers your content generators and gain maximum marketing mileage.
  • Advancements in marketing automation systems, its integration with social media platforms, and complexity of measurement tools have enabled the ability to understand content effectiveness. This has made it possible to make your content marketing strategy more targeted.
  • Integrating content marketing mechanisms with your CRM system can provide insights that will enable you to develop contextual content. This can enable greater interaction with potential as well as existing customers.

Keep Up-to-date with Google – They are Driving the Conquest for Content

Google is undoubtedly steering the content marketing ship, as it has done in past years. The latest Panda updates give a glimpse into what we can expect in this direction. Not only has it clearly indicated that only quality content will work but it has also highlighted the growing prominence of social media in the larger scheme of things. Search experience optimization (SXO) is the new SEO. Ensure you stay updated about developments in the Google world to stay abreast of the latest trends in the content marketing space.

Google is also your best friend if you want to know what your competitors are publishing or to be alerted about newsworthy events in your industry. You can use these as idea sources for your own content development.

Trends: Expansion of an Application Driven Web (HTML5) and Video Marketing

Predicted to be the future of the Internet, HTML5 may prove to be a game changer. The growing preference for the audio-visual medium is likely to receive a surge with HTML5’s built-in video support capabilities. The ease with which HTML5 enables content sharing will only give a fillip to this growing trend.


Embrace Integration

Develop a Complete Content Strategy

Businesses looking at content marketing as a means towards increased online credibility should put on a publisher’s hat. You need to create roles such as ‘chief content officer’ or ‘content strategist’. This function will work with your sales, solutions, and marketing team to understand what your customers want and how you can make your content standout. Look at ways to:

  • Create an editorial calendar and prepare a strategy to update your content regularly
  • Integrate your strategy across all content dissemination mediums including print, digital, and social media
  • Create an inventory, identify and close gaps, and prepare a plan to reuse relevant content
  • Prepare a strategy to improve your reach across social media channels. The larger your network, the more likely it is that your content will reach the intended recipients.
  • Measure and analyze the impact of your content. Understand which content is driving the highest levels of engagement with your prospects and customers, and then plan to optimize in this direction.

Integrate SEO, Social, PPC and other Digital Tactics

It’s not about website optimization; it’s about web presence optimization. Develop a consistent message across all your content assets. Use social media to promote your content across multiple channels. Leverage its growing importance in search engine optimization (SEO). Visually express ideas and populate your LinkedIn, Tumblr, Pinterest, Facebook, Google+, and Instagram accounts.

Convert your text content into interesting presentations that can be uploaded on SlideShare and other similar sites. Then share the link through your social media channels and blogs. Integrate social sharing across all your online marketing assets.

Content is the Lifeblood of Online Marketing

Readers will only visit your blog or website or video channel if your post fresh and compelling content on a regular basis. Reuse your content across all channels. Convert multiple blogs into an ebook or vice versa. Articles and white papers can be converted into multiple blogs. And all of these artifacts can be re-purposed into an audio-visual format or a podcast or webinar. This will help you reach various types of audiences and increase your online visibility.


I’ve had the good fortune to train other digital marketing consultants around the world and I quickly learned that what works in the US, doesn’t play well in South Africa, or Columbia or in Amsterdam.

I’ve been to a lot of countries, but never to Central Europe, so I asked my colleague Mateusz Wisła to weigh in on the subject of Internet Marketing in his region.  What I learned from his insightful article is that any brand looking to expand into another country might be served well by employing a local consultant as part of their team:

3 things to consider when starting your Internet Marketing campaign in Poland and Central Europe 

When I talk to my colleagues within WSI operating in other countries I am often surprised how different is the Internet Marketing landscape in Poland and other Central European countries from that present in US, Canada or Great Britain. Of course there are many marketing tactics that work all over the world, but if you want to promote your company successfully (both B2B and B2C) you must be aware of the key differences and aspects that need to be localized. Here I would like to name a few of them.

But before that, I would like to share with you a few statistics to present how the Internet Marketing market is growing here in Poland. As you can see on the below graph we observe significant growth rate in budget spent on Internet -it shows you how significant this marketing channel is here. It is in line with the trend that is observed in almost every place in the world: Despite of the crisis, marketing budgets are moved to the online space and are growing.



Graph 1 Online marketing spend in Poland, data based on


Always remember about cultural and language differences!

This is truism but believe me, it happens all the time – companies want to implement the same approach towards every market they target, and you know what? It doesn’t work! Let me give you some example: when I was on one of my first WSI trainings in Toronto (back in 2010) I spotted Old Spice Commercial: The Man your man could smell Like for the first time – this was really great video. But I was shocked when after a year the Brand launched the same campaign in Poland (only text was translated). What do you think was the result? Complete failure – I think only marketers put some attention to the campaign, just to criticize it J Comparing to US or Canada, Poland is a homogeneous society – if you want to attract masses you must show something that is close to them. Moreover, we do not have Caribbean beaches in Poland and oysters are not a part of our day to day menu (at least not of the majority of society). For Old Spice even the translation sounded really weird – without this flow that we all liked in the English version.

Ahh, translations. Effective marketing campaign requires great, convincing copy – but it means something totally different in each region. It is not just a matter of good translation; it is about the text that sounds right. In Central and Eastern Europe we are much more allergic on the texts, that are full of marketing incentives, call to actions – we found them too offensive and, as a result, we are repulsed  by them. The border is blurred – I know, but you have to be careful with that.

Here you can find a link to the polish most popular MEM – we call it forfitter (  – this is a video of Polish guy living in US who was feeding a alligator with a chicken. The language he uses is a mixture of polish and English – for us its hilarious J Here you can find other videos that were created after that (songs, covers of movies etc.): . Do you find it funny? Now maybe you know better what I mean by cultural differences?

One more thing that I would like to underline is the following: do not rely on automatic tools like Google translate if you are going international, especially outside English speaking world. Majority of those great technologies we use these days started in English speaking world and it really takes time till the quality of other language versions is similar.

This brings me to the next point.

Search Engines usage differs between countries – the whole SEO landscape is different

In Poland more than 97% of all searches are done via Google. When we think about SEO or PPC we do not consider anything else here. Looking at the region this is almost always a rule. The exception are Czech Republic with Seznam and Russian speaking countries (Russia, Belarus, Ukraine etc.) with Yandex. The reason for that lies deep down in the past when Google was concentrating on English language and Latin alphabet. In Russia you have Cyrillic, in Czech Republic the Latin alphabet is pretty localized (42 characters) and Google was not doing a good job in presenting the relevant content.

To be honest, Google algorithm is here a few generations behind, especially in terms of contextual content analysis. Also the localization of search results is not so strong here as in US. However, I do not want to go much into technical details in this post. From business point of view search engine optimization and pay-per-click campaigns work on the same basis (people looking for answers, products or services land on your website), but the processes and tools used to optimize the Internet presence are a bit different. So you cannot just copy-paste keywords and action plan from your local campaign when you enter the different market.

Search Engines are still the fastest growing internet marketing segment. In the below chart you can find a few statistics about that.



Graph 2 – SEM marketing spend, data based on


Differences in marketing mix

Ok, as the last point I would like to name several differences in the marketing methods and tools that are popular and effective here in Poland.  The fact is that we have already had a number of attempts from global leaders who tried to run business in Poland and it didn’t work for them. I would like to name two of them (significant ones):

  • eBay – this auction platform is almost not existing in Poland, we all use service called Allegro. Few years ago eBay tried to launch his product in Poland, but the market was already covered by Allegro and eBay didn’t find a way to offer a better value proposition.
  • Amazon – we are still waiting for opening a polish instance of this platform. offers free delivery to Poland (it is quite popular among those buying English books, e-books etc.), but there are no polish products there, which is why this service didn’t get much attention here. The role of Amazon is played by local bookstore called Empik (which is polish version of Virgin) , but I think that there is a huge opportunity for Amazon in Poland


When it comes to social media I must mention that Twitter is almost non-existent here in Poland and it is not because of the platform but due to fact that the whole idea of microblogging is not popular. Of course there are some users who use Twitter, but they are members of few industries like marketing who are early birds in almost any new technology. Take this into account when you plan your social media presence here. I could also name a few more services that are not so popular here: like Foursquare or ITunes.

Luckily, like almost the whole world we use Facebook – really heavilyJ (Facebook is one of the most popular services in Poland) – so at least here the principles for marketing in this medium are the same.

Maybe you have some comments, questions? I will try to answer the best way I can.


About Mateusz Wisła

Certified Internet Marketing Consultant, part of “We Simplify the Internet” since 2010, running a local office of WSI in Warsaw, Poland. Mateusz works with medium and big companies on development and implementation of their Internet Marketing strategies aimed at Lead Generation and Building Brand Awareness. Mateusz, fan of Web Analytics and conversion optimization specializes in international marketing projects helping companies to expand their international presence.

mateusz wisla


Apparently I have a Great Face for Radio

Posted by Chuck Bankoff On February - 1 - 2013

Chuck Bankoff on Business Experience Radio ShowAndy Warhol was right. My 15 minutes of fame lasted exactly 15 minutes. Did you catch my interview on the Business Experience Radio show the other night?

I didn’t think so, but then again I knew that going in. After all, it was actual broadcast radio and many of our followers are all over the country and out of range. The good news is you can still relive my 15 minutes (literally) via podcast and streaming audio. Yippee…lucky you!

I do a fair amount of interviews, but usually via webcast or pre-recorded radio shows. Actually showing up at the studio (the broadcast studio for the Los Angeles Angels of Anaheim) was a new experience. Broadcast radio is a lot faster than what I had expected and I actually enjoyed the snappy pace.

What really impressed me (other than the surroundings of the broadcast facility) was how prepared the Business Experience Radio Show hosts Lisa Caprelli and Brian Gaps were. They obviously did their homework.

Chuck Bankoff on Business Experience Radio ShowAfter the obligatory discussion of our company history, we focused on the convergence of search engine optimization, social media, video and other off-line media away from “websites” and more toward “web presence”.

We covered a lot of ground very quickly, so give it a listen if you have 15-minutes to spare:

Listen: Chuck Bankoff on the Business Experience Radio Show

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